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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All E'KOTERMAL products

The group "New Technologies" offers for review the products of the plant E'KOTERMAL: air and sludge separators, sample coolers, magnetic activators, air collectors, hydraulic drills, magnetic sludge traps, collectors, sumpers, heating registers, etc.
  • Separators of air and sludge SVSH E'KOTERMAL
    Separators of air and sludge SVSH
    SVSH-20, SVSH-25, etc.
  • SV air separators E'KOTERMAL
    SV air separators
    SV-20, SV-25, etc.
  • SS sludge Separators E'KOTERMAL
    SS sludge Separators
    SH-20, etc.
  • Sample Coolers E'KOTERMAL
    Sample Coolers
    OP-1-76, OP-1-133, etc.
  • Magnetic activators E'KOTERMAL
    Magnetic activators
    MAV-15, MAV-20, etc.
  • Air collectors E'KOTERMAL
    Air collectors
    A1 and 017.000, etc.
  • Hydrofoils E'KOTERMAL
    Hydrofoils
    GS-25r, GS-32r, etc.
  • Magnetic sludge traps of the ES series E'KOTERMAL
    Magnetic sludge traps of the ES series
    FSHM-40, FShM-50, etc.
  • Collectors E'KOTERMAL
    Collectors
    KR-40/25x3, etc.
  • Mud trucks E'KOTERMAL
    Mud trucks
    TS-569.00.000, etc.
  • Heating registers E'KOTERMAL
    Heating registers
    sectional , etc .

NEW TECHNOLOGIES GROUP

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